Email Setup for Thunderbird (Windows and Mac)

Creating An Email Account

Before proceeding, you'll be required to setup an e-mail address within cPanel before setting it up in Thunderbird. View the guide here: Guide: Creating an email account

If your email address already exists within cPanel, please proceed with following the instructions below.

Automatic Setup Guide (Recommended)


1. Log into cPanel (cPanel login guide)
2. Select the 'Email Accounts' option under the 'Mail' tab
3. If you haven't already created an email address, you may create one now
4. Select the 'More' button besides your email address
5. Select 'Configure Email Client' option
6. Select the 'AutoConfig' option besides 'Mozilla Thunderbird' & follow the on screen prompts

Once completed your email address will be automatically configured on device that you've downloaded this file onto.

Manual Configuration Guide

Before you start:
A) Make sure you have the correct email settings for your account. You can find these here.
B) If you don't have the email password, you can reset it here.


Step 1 - Click on the top right Menu button > Options > Account Settings.




Step 2 - Click on Account Actions > Add Mail Account.




Step 3 - Add your account details and click Continue.




Step 4 - Select IMAP and Manual config.




Step 5 - Make sure the account settings are correct, click Re-test then click Done.



Step 6 - Test the email account by sending an email from / to your email address (e.g. from john@yourdomain.net.au to john@yourdomain.net.au). If this device can receive mail, the incoming server settings are correct. If the device can send mail, the outgoing server settings are correct as well.