You may experience an issue where web based scripts timeout before they complete, this can often generate a 'Request Time-out' to be displayed within your browser. This can include but is not limited too WordPress plugins such as wpbackup, BackupBuddy, Duplicator or WP Clone whereby you're using a script plugin to generate and shift backups to offsite locations such as Dropbox.

To overcome this issue (set the time out period to no limit), please add the following line to the top of .htaccess file within the public_html directory:

RewriteEngine On
RewriteRule .* - [E=noabort:1]
RewriteRule .* - [E=noconntimeout:1]

If you continue to experience issues, please contact our technical support team by submitting a ticket by going to https://members.panthur.com.au/mytickets